MentionGap

Privacy Policy

Last updated: March 21, 2026

1. Introduction

MentionGap (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and service at mentiongap.com.

2. Information We Collect

Account information:

  • Name and email address (provided during signup)
  • Billing information (processed securely by Stripe; we do not store card details)

Usage data:

  • Projects, competitors, and preferences you configure
  • Opportunities discovered and email drafts generated through the Service

Analytics data:

  • Page views, session duration, and referral sources (via DataFast analytics)
  • We do not use advertising trackers or sell your data to third parties

3. How We Use Your Information

  • To provide and improve the Service
  • To send weekly digest emails (configurable in your settings)
  • To process payments through Stripe
  • To understand how the Service is used and improve the experience
  • To communicate service updates and respond to support requests

4. Cookies

We use essential cookies for authentication and session management. We also use analytics cookies (via DataFast) to understand how you use the Service. Analytics cookies are only set after you give consent via our cookie banner. You can decline analytics cookies at any time.

We do not use advertising or third-party tracking cookies.

5. Data Sharing

We share data only with the following service providers:

  • Stripe — payment processing
  • Convex — database and backend infrastructure
  • Resend — transactional email delivery
  • Firecrawl — article discovery and web scraping
  • Hunter.io — contact email enrichment
  • DataFast — privacy-focused analytics

We do not sell, rent, or share your personal data with advertisers or data brokers.

6. Data Security

We use industry-standard security measures including HTTPS encryption, secure authentication, and encrypted data storage. Payment processing is handled entirely by Stripe, which is PCI DSS compliant.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your data within 30 days. Billing records may be retained longer as required by law.

8. Your Rights

You have the right to:

  • Access and export your data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of analytics cookies
  • Unsubscribe from digest emails at any time

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notice.

10. Contact

For privacy-related questions, contact us at support@mentiongap.com.